Privacy Policy

1. Who we are (Data Controller)

Sinpol Tech is the data controller responsible for your personal data. If you have any questions about this privacy policy or our privacy practices, please contact us at info@sinpol.tech. We are located in Slovenia.

2. What data we collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Contact Data: includes name, email address, and the content of your message when you use our contact form.
• Communication Data: includes any emails or communication you send us directly.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use our website and services.

3. Why we collect it (Purposes)

We use your data for the following purposes:

• To respond to your inquiries sent via the contact form or email.
• To provide our custom software development and digitalization services.
• To improve our website functionality and user experience.
• To ensure security and prevent abuse of our services.

4. Legal bases (GDPR)

Under the GDPR, we rely on the following legal bases for processing your data:

• Consent: When you fill out our contact form.
• Legitimate Interest: For website security and basic technical analytics.
• Contract: When processing is necessary for the performance of a contract to which you are a party.

5. Data retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for. Contact inquiries are typically retained for 24 months unless a longer period is required by law or for client project purposes, which are handled under separate contracts.

6. Sharing & processors

We may share your data with trusted third-party service providers:

• Hosting providers (for website operations).
• Email service providers (for communication).
• We do not sell your personal data to any third parties.

7. International transfers

If we transfer your data outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring at least one of the specific safeguards approved by the European Commission is implemented, such as Standard Contractual Clauses (SCCs).

8. Cookies

We use minimal cookies necessary for the website to function. We currently do not use tracking cookies for advertising purposes.

9. Data subject rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

You also have the right to lodge a complaint with the Slovenian supervisory authority: Informacijski pooblaščenec (IP-RS).

10. Security

We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

11. Contact

For any questions regarding this policy, please contact us at info@sinpol.tech.